DiscLab Privacy Policy

Who we are

DiscLab is made by DiscLab Oy (business ID 3641759-6), Toritie 65, 17800 Kuhmoinen, Finland. DiscLab Oy is the controller of the personal data described here.

For anything about privacy or your data, email support@disclab.eu. We answer in English and Finnish.

On your phone

DiscLab analyzes the camera picture on your phone. Throw videos are recorded and stored on the phone; nothing is streamed while you throw.

Without an account, nothing reaches our servers. Guest throws and videos are cleared when the app restarts or you sign in.

The app asks for the camera to film and measure your throws and to photograph your discs, for motion sensors to know how the phone is held, and for location only to measure where your throws land. It saves a video to your photo library only when you ask.

When you mark a tee and collect your discs in a field, the app uses GPS to measure each throw. The exact coordinates stay on your phone; only distances and directions from the tee are saved with your throws. With Keep location on during sessions, location also points the compass to true north; those updates are not saved.

Your account

You sign in with Google or Apple. We keep the account identifier the provider gives us, your email address (Apple may give us a relay address instead), and the name the provider shares. You can change the name DiscLab uses for you. With Apple, we also keep the token Apple issues to DiscLab, only so we can revoke DiscLab's access to your Apple ID when you delete your account.

Your throws sync to our servers so they follow you to other phones and to the website: measurements such as speed, angles, spin and distance, measurements of your body's movement during the throw computed from the video, and the time, session and disc. Your disc collection and bags sync too, including the photos you take of your discs so DiscLab can recognize them.

We also keep your app settings, a record of when you accepted the Terms and what you chose for uploaded videos, and your phone's model, operating system and app version with an identifier the app creates for each installation, so we can support different phones and fix problems.

When throw detection stops with an error, the app sends your account a diagnostics report: your phone's model, its camera details and the app's recent log of what the phone and camera did. It never includes videos or photos. You can turn this off in the app under Settings, Privacy.

Videos you upload

No video leaves your phone unless you choose Upload & share for a throw, a DiscLab Pro feature. The video then goes to our servers, and the throw gets an unlisted page with the video and its measurements. Anyone with the link can watch it; we tell search engines not to index it.

Stop sharing turns the link off and the video stays in your account. Deleting the throw deletes its video and its page.

Before your first upload, the app shows the video license in our Terms and asks you to choose Accept all, Accept required only, or Cancel. Cancel uploads nothing and records nothing.

Improving DiscLab (optional)

If you choose Accept all, DiscLab may use your uploaded videos and their throw data to develop and improve its features, including training machine learning models for throw detection and analysis. Accept required only uploads without it.

Your consent is the legal basis for this use, and it covers nothing else. It is separate from the video license in our Terms, which only lets us host your video.

You can withdraw it any time in the app under Settings, Privacy. After withdrawing, your videos are not used for this; models already trained with them are not retrained. It does not affect your subscription or any feature.

Videos used this way are never published, sold, or given to anyone to train their own models.

Community forums

To post, you set up a public profile: a public name, your nationality shown as a flag (World / none is a choice), and optionally a title, signature, PDGA number and profile picture. Your profile, topics and replies are public, and search engines may index them.

To keep the forums safe we keep posts held for review, reports, blocks, moderation decisions and the notices we send you. Moderators see who filed a report; the member reported does not.

Before you post on the website, your browser solves a small computing puzzle that slows down spam bots. It sets no cookie.

DiscLab Pro

Pro is sold through the App Store and Google Play, which handle payment. We never see your card details.

We keep the store's records of your purchases (product, transaction identifiers, dates, and trial, renewal and cancellation status) to give you Pro and to stop a purchase being claimed by another account. The stores tell us when a subscription renews, changes or is refunded.

The website

The website uses only necessary cookies: a sign-in cookie that lasts until you sign out or for 90 days, a short-lived cookie while you sign in with Apple, and a sign-in cookie for the owner's backoffice. There are no analytics, advertising or third-party cookies, and pages load nothing from other companies' servers.

We count page views per day: the page, the campaign tags in the link (utm_source, utm_medium and utm_campaign), and the domain of the site that linked to us. The counts hold no IP address, browser details or identifier and cannot be traced back to a visitor.

If you share a simulator setup, we store its settings to make the link work. They contain nothing about you.

Server logs and security

Our web server logs each request with the time, the page, the browser and a shortened IP address, to keep the service running and to stop abuse. The logs are deleted after 14 days.

Connections to DiscLab are encrypted, and only DiscLab staff can access our servers and backups.

Why we use your data

To provide what you ask for: your account, syncing, uploads and sharing, the forums, Pro and support. This is needed for our contract with you (GDPR Article 6(1)(b)).

To improve DiscLab with your uploaded videos, only with your consent (Article 6(1)(a)).

To keep DiscLab secure, prevent abuse, moderate the forums, fix problems, count website visits and defend legal claims, based on our legitimate interest in a safe, working service (Article 6(1)(f)).

To meet legal obligations, such as handling notices of illegal content and requests from authorities (Article 6(1)(c)).

Your sign-in details are needed for an account; everything else is up to you. We make no decisions about you by automated means alone: the forum filter only holds a post until a moderator looks at it.

Who else handles your data

Hetzner Online GmbH hosts our servers and the data on them in Germany.

Google and Apple handle sign-in and verify purchases made in their stores; Google Cloud delivers Google Play's subscription notices to us. Email to disclab.eu addresses is forwarded through our domain provider, Porkbun.

Google, Apple and Porkbun may process data in the United States. Where data leaves the EU, we rely on the EU-US Data Privacy Framework or the European Commission's standard contractual clauses.

We don't sell your data or share it for advertising. We give data to authorities only when the law requires it, and we report threats to anyone's life or safety to the police.

How long we keep it

Your account, throws, uploaded videos, disc collection and settings: until you delete them or your account. Diagnostics reports: until you delete your account.

Forum posts: until you or a moderator remove them, or you delete your account. Reports you filed stay with the moderators, no longer linked to your name or email.

Purchase records stay after your account is deleted, without your name or email, for as long as the stores can still report changes to them or accounting law requires.

Backups: deleted data leaves them within 30 days. Server logs: 14 days. Support email: up to two years after the conversation ends.

Your rights

You can ask us for a copy of your data, to correct or delete it, to restrict or object to how we use it, and to receive the data you gave us in a machine-readable format. Email support@disclab.eu from your account's email address. It is free, and we answer within one month.

Where we rely on your consent, you can withdraw it at any time. That does not affect what was done before.

You can complain to the Finnish Data Protection Ombudsman (tietosuoja.fi) or to the data protection authority where you live.

Deleting your data

Delete a throw in the app to delete its record, its uploaded video and its page.

To delete other data without deleting your account, such as your disc collection or settings, email support@disclab.eu from your account's email address.

Delete your account in the app under Settings, on the website under Account, or by email. What is deleted and what is kept is listed at disclab.eu/delete-account.

Deleting your account does not cancel a subscription. Cancel it in the App Store or Google Play.

Children

DiscLab is not meant for children under 13, and we don't knowingly collect their data. If you think a child under 13 has given us data, tell us and we will delete it.

Changes

When we change this policy in a way that matters, we tell you in the app or by email before the change takes effect. The date at the top shows the current version.